Repairs and Maintenance

We have dedicated repair facilities at our offices in Sudbury and Haverhill. Clients are able to secure their equipment at our premises until it is repaired and then either drop in to pick it up, or, if this is not inconvenient, we can arrange transport. All equipment is insured and secured on-site for our clients security.

We have a wide range of tools at our disposal to analyse any problems that our clients may be having. Once we have concluded what the problem is we always contact our clients to agree the best way forward before proceeding with any repairs.

In addition, we have a number of maintenance contracts where we make regular onsite inspections and respond to day to day problems as they arise.

If you are experiencing difficulties or require more regular assistance then please contact one of our friendly consultants who will be happy to help.

Our typical response time for callouts is very good, usually under four hours subject to location.

Our technicians are Microsoft qualified engineers who are able to visit our clients premises, assess the problems, if any, and establish what procedures needs to be taken.

Our engineers are also skilled in data recovery and this is a service we regularly provide.

Our call out rate is very competetive, please contact us if you require assistance.

We have dedicated repair facilities at our offices in Sudbury and Haverhill. If you are having problems and want to bring your equipment in then please call our office to arrange a convenient time.

All our equipment is secured on-site for security reasons and is fully insured. We aim to turn around repairs in less than seven days, but of course if there are any serious problems then it may take a while longer.

We are able to advise on and implement upgrades to your computing systems and we routinely carry these out in-house as well.

We offer tailor made service packages for our clients. The service depends on what our client requires. We can also provide Data recovery and back up services and provide these on a regular basis.

If you have a Network or other computer system that requires regular maintenance and updates then a Service Package may be for you. Please contact us for a friendly quotation.

This is another type of Service package which suits some clients. We can remotely monitor your Network's and Server's performance to make sure they are functioning at optimum efficiency. This also allows us to obtain early warnings of any potential instabilities and react accordingly.

This is an ideal service for clients who want piece of mind with minimal disruption and have no in-house IT support.

Please contact us if this is of interest and we will be happy to provide further infomation.